Shipping Policy

LADY BITS SOAPS SHIPPING POLICY

Thank you for visiting and shopping at Lady Bits Soaps Following are the terms and conditions that constitute our Shipping Policy.

***Please be advised due to COVID, shipping times are delayed.

DOMESTIC SHIPPING POLICY

 Shipment processing time

 All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. Business days do not include Saturday and Sunday. All orders processed on the weekend will not fulfill until Monday.

 If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 Shipping rates & delivery estimates: Please refer to shipping chart on our site for more detailed and up-to-date shipping times and prices.

Shipping charges for your order will be calculated and displayed at checkout.

 Locations we ship from our warehouses are: North Carolina, Arkansas, Canada(skincare).

Delivery delays can occasionally occur. Any order over 1 pound may go USPS Retail Ground or USPS Regional Priority or USPS Priority Mail depending on which is the most cost effective for your service area. 

 Shipment to P.O. boxes or APO/FPO addresses

 Lady Bits Soaps ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses via USPS First Class and Priority Mail depending on order weight.

We can ship international however the charges by weight may be quite high even for small products.

Shipment confirmation & Order tracking

 You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 Customs, Duties and Taxes

Lady Bits Soaps charges taxes on retail orders in the state of North Carolina. All other states we are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 Damages

Lady Bits Soaps is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 Please save all packaging materials and damaged goods before filing a claim.

 However, contact us with a photo of the damaged product if you want us to replace it.

INTERNATIONAL SHIPPING POLICY

We do ship internationally however the price is very high. Refer to our dropdown list in the shopping cart for available countries, however be advised again that the rates will be expensive more than $12 for a single bar of soap for example.

RETURNS POLICY

 Our Return & Refund Policy provides detailed information about options and procedures for returning your order.